Cisco Customer Experience optimizes you for today’s challenges, brings the agility for tomorrow’s changes, and innovates for a future redefined.
Optimize for todays’ challenges:
This means we become data-driven, utilize actionable insights along with using expert guidance to adopt and gain the most from your current technologies and systems.
Agility for tomorrows’ changes:
Based on the current insights and engagement we will quickly transform your infrastructure when needed along with empowering your teams to inform, engage and inspire for what’s coming up next.
Innovate for a future redefined:
If there exists any gap in any domain we will combine human and digital intelligence to overcome the barriers; bring in innovation and do things that have never been done.
Cisco CX – Get to the outcomes which matter the most and faster.
Services:
Our portfolio of end-to-end services is made to drive the business outcomes faster.
- Advisory: Optimise and architect your IT environment and get expert advisory with data-driven insights.
- Software support: Be it on-premises or in the cloud, you can unlock the complete benefits of your Cisco software.
- Hardware support: Expert technical support with guidance through insights.
- Solution support: Centralised support is provided across multi-product, multi-vendor Cisco Solution environments.
- Project-based consultancy: Help you plan, design along with the implementation of new project-based tech transformations.
- Managed services: Get your IT operations directly managed so as to accelerate your time & value.
- Packaged services: package gives insights, expertise, learning, and support through our CX Cloud digital platform.
- Learning services: for skill enhancements and empowering your workforce for the future there is training and certifications involved.
Different technology services through CX across your technology architectures:
1 Enterprise Network: Fast-track and enhance your intent-based network with complete support across adoption, migration, management, and deployment.
Benefits:
- Extenuate risks: decrease service disruptions along with improving visibility and security across the network. Rely on validated designs, expert guidance, proven processes, and best practices.
- Speed migration: using a strategic plan, roadmap, and migration strategy deploy faster. Decrease complexities by automating your network functions that are based on business goals and intents.
- Improvise your network: increasing your ROI drive operational distinction. Analytics and insights bring about preemptive and predictive recommendations, automated software updates, online reporting, and configuration changes.
2. Data Center: Enhance innovation and adoption from individual applications to your complete set of infrastructure.
Benefits:
- Ease operations and enhance agility: bundle data center planning, designing, and implementation based on best practices and expert advice.
- Fasten IT adoption and network efficiency: Deliver networking, computing, and storage resources faster. Leverage our lifecycle services to accelerate the uptake of new data center technology within your organization.
- Decrease risk: Secure your complete IT environment in a better way. Anchorage training, expert guidance, and trusted support for delivering constant policy-based risk-reduction and security.
3. Security: Gain more from what you invested. With our expertise reduce complexities and improvise your complete security posture. Understand the importance and value Cisco SecureX will bring for automated and simplified operations.
Benefits:
- Risk reduction: become proactive in protecting and defending your network to diminish all security risks involved.
- Gain access to security experts: Get good use of our expertise throughout the lifecycle of your product.
- Gain access to security experts: Get good use of our expertise throughout the lifecycle of your product.
- Enhance overall security: Expand existing processes and IT to better your security infrastructure along with maintaining compliance.
4. Cloud: Have a speedy and successful cloud transformation, no matter where you stand in your journey. With the expertise of Cisco CX, we help you with designing, developing, and deploying a hybrid or multi-cloud strategy built especially for your company.
Benefits:
- Develop your multi-cloud the way you want: Based on your needs gain strategic expertise for a cloud-agnostic or hybrid cloud.
- Speed your time to market: with CX expertise build, manage and deploy cloud apps productively. Speed up the app migration and modernization process.
- Diminish the security risks: drive consistent IT policies and governance controls with CX cloud expertise and protect your multi-cloud.
5. Collaboration: Get collaboration technology just the way you want.
Benefits:
- Reduce risks: Maximise teams’ productivity and maintain business continuity with tools that will do the heavy lifting for you.
- Boost efficiency: Automate processes, streamline workflows and integrate third-party platforms to hasten your success.
- Quicker problem solving: Irrespective of the location proactively track and solve all collaboration issues.
6. Services Providers / Networking: Virtualise, simplify and automate for a more innovative and agile network.
Benefits:
- Decrease time to market: Improvise your overall customer experience and push new solutions to market faster than ever.
- Automate your costly manual functions: Cut the operations expenses and improve the internal efficiencies. Get hands-on the right data to the right person at the right time with smart analytics solutions.
- Manage the network transformation: Enhance and empower your teams with software developer education and the latest network engineer. Access virtual labs & training, online learning libraries, curriculum planning, and professional certifications.
7. Automation: Streamline business processes, optimize networking tasks, automate complex configurations and free up resources with automation expertise.
Benefits:
- Decrement of network complexity and cost: automate workload management, simplify network processes, and decrease costly errors by grasping the operational strategies and right expertise.
- Increment of agility and operational efficiency: Enable zero-touch network provisioning and faster rollout of new services. Increase the software quality with Cisco trusted support and best practices.
- Increment of agility and operational efficiency: Enable zero-touch network provisioning and faster rollout of new services. Increase the software quality with Cisco trusted support and best practices.
- Risk reduction: Maintain policy compliance requirements and secure the network using Cisco security analytics, capabilities, and insights.
8. Internet of Things (IoT): unlock and unleash actionable intelligence by combining human expertise with a scale of machine intelligence.
Benefits:
- Industry commitment: Based on years of experience Cisco is committed to providing expertise along with a portfolio or technology solutions to improve how industry partners serve each customer.
- Technological leadership: Our teams across the globe provide expertise, innovation, and services that help bridge the talent gap, deliver excellence, manage risks and stay ahead of the time change.
- Analytics and Insights: Influence automation and orchestration to realize potential problems, enhance operations, and speed the technology transitions.
