Business Continuity Planning (BCP)

Create a business continuity and disaster recovery plan to keep your business running during planned and unplanned downtime.

The Need for Business Continuity Planning

Your organization and users rely on data centers to be up and running 24×7. With the emergence of cloud-based technologies, data center infrastructure and uptime has become a prominent factor when it comes to internet-based tools. As a result, business continuity factors for data centers have become increasingly important, and downtime prevention is more critical than ever. Having a plan in place helps to create a proper backup system, provide immediate access to important files and provide critical data security.

Our Business Continuity Plan involves identifying business functions that are essential for your company’s operations and establishing processes to keep them running with as little or no downtime. Once the essential business functions, and planned and unplanned downtime scenarios are identified, developing a business continuity plan involves conducting a business impact analysis to identify vulnerabilities, evaluate the consequences of an interruption in business operations and determine what contingencies need to be put in place to address the risks.

Benefits of Business Continuity Planning

Build reputation and trust

Your business’s reputation depends on how well you handle crisis situations. If incidents like internet outage or data loss render your business out of service, it is likely to create a dent in your reputation as well. By planning beforehand for business continuity and by remaining serviceable during major disasters, you forge a reputation of trust and confidence among your customers.

Uninterrupted revenue generation

Your business generates revenue as long as it’s operating. But what would happen during an unplanned downtime? With BCP in place, your revenue generation remains unaffected even in the case of major disaster events. Moreover, the plan would greatly reduce the extent of time and monetary damage that can possibly be caused by these events.

Improves stakeholder confidence

A downtime hits the two most important stakeholders in your business, your clients and your employees. A business continuity plan gives them the much needed confidence that no disaster can cripple the business and they can continue to function unhampered during any untoward situation.

Prevents panic

Most times, even a planned downtime is enough to set panic among your stakeholders, leave alone an unplanned downtime. A business continuity plan provides order and method in the chaos that ensues after a disaster. With the plan protecting their valuable assets, they know that all is not lost and that it’s only a matter of time before they get back on track. This knowledge enables them to work through the situation with much more poise and patience.

Eliminates inefficiencies

The research for BCP requires studying your existing business processes closely. During this phase, inefficiencies and bottlenecks, if any, come to the fore. With the help of such new insights, you can devise strategies to eliminate inefficiencies and improve your business operations.

Provides a competitive advantage

Even if you have a strong business continuity program, your competitors likely do not. In today’s world, it’s a differentiator to be able to respond, recover, and resume business operations should a disruption occur. It makes your business more attractive to potential business partners and customers.

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Why Syndrome for Business Continuity Planning?

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Identify objectives and goals

For us at Syndrome, business continuity management extends beyond your IT systems, it applies broadly to all critical business functions, including human resources, operations, public relations, and more.

At the highest level, the objective of creating a BCP is to keep your essential business processes running or minimize disruption. Our experts, at Syndrome, involve all your key executives to identify the goals and objectives most important to the way you operate.

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Establish an emergency preparedness team

While it is natural to panic when a disruption sets in, we keep your organization prepared well in advance. We strategically identify a few cross-functional managers or leaders from your organization who bring something valuable to the table. We train them on how to keep things moving forward across your organization and make decisions when necessary.

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Risk assessment and business impact analysis

We help you identify the biggest potential threats to your business, then research and analyze them thoroughly. We meet your key executives to discuss the potential business impact if you were to reduce, modify, or eliminate certain key services or functions. We document the risks, the issues identified and related business impact.

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Strategy and planning

Using the results of risk assessment and business impact analysis, our team creates detailed recovery strategies and plans. The team looks into the effects of any crisis scenario and creates strategies to mitigate the threats. For every essential business function, we create a corresponding response strategy.

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Trials, revisions and training

Once the plan is created, we proactively perform trial runs to check the efficacy of each part of the plan. We identify any weaknesses and make repeated revisions till the plan runs optimally. Once the final plan is in place, we train your staff to act accordingly.