Hyperautomation

Rapidly identify and automate more and more complex processes by combining one or more technologies.

The Need for Hyperautomation

While Robotic Process Automation involves automating individual tasks, Hyperautomation envisions the automation of an entire complex process. Hyperautomation involves a combination of tools and technologies, including but not limited to artificial intelligence, machine learning and automation tools to deliver the process. It may also involve steps where intelligent automated decision-making is needed, or cognitive capabilities of a human need to be applied. Hyperautomation enables end-to-end process automation, creating the avenue for complex processes to be streamlined and error free.

Benefits of Hyperautomation

Increases productivity and higher impact

Harnessed with the power of hyperautomation solutions, employees are able to automate many processes within their roles, and get more done, faster, with the resources available to them. Minimizing manual tasks enables them to focus on more impactful work, like planning and strategy.

Upskilled employees

When mundane tasks are automated, your employees get a chance to specialize. The specialization creates a work environment that is ready to handle a number of activities with expert-level support. With this, your business stands to gain competence and authority.

Increases business agility

Business agility is the principle that allows businesses to grow and change with boundless scalability. Hyperautomation increases your company’s business agility because all your tasks and processes are automated, allowing the specialists to handle only the most important escalations.

Optimized KPIs

The technology removes routine tasks that require human interaction from parts of the service cycle, thereby allowing you to improve your delivery metrics and optimize important KPIs. Moreover, using key analytics, you can track the exact ROI realized based on the processes automated, departments optimized, and time and money saved on a weekly, monthly and yearly basis.

Integrated systems

With hyperautomation, you can integrate digital technologies across processes and legacy systems. Your employees will have better access to data and can communicate seamlessly throughout the organization.

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Why Syndrome for Hyperautomation?

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Define business objectives

At Syndrome, our primary goal is to understand our client’s objectives and ensure they are met. To foster a culture of automation, we first meet your executives to define how hyperautomation can contribute to your organization’s business objectives—whether it be increasing customer satisfaction, retention, driving revenue, or reinforcing regulatory compliance and decreasing risk.

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Optimize processes

A critical step before automation is optimization, which is generally missed. Our experts optimize for waste and inefficiencies, before automating the business processes end-to-end, so that the processes are standardized and primed for development and orchestration.

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Process discovery

Automation investment and strategy requires tactical and high-level thinking. Your organization could have numerous business processes that could be prime candidates for automation. Our executives use process discovery tools to define, monitor, and record the steps of a business process, providing the footing for automation.

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Process mining

We then use process mining tools to extract processes, process steps, and basic knowledge from big data like event logs to present further automation options. We help you discover processes you didn’t even know existed that could be automated.