Cisco Webex

Empower your entire workforce and increase productivity throughout your organization using collaborative, efficient online meetings.

The Need for Cisco Webex

Not able to meet in person? Webex is a tool that allows your users to host or participate in video conferencing, online meetings, and screen sharing, with up to 1,000 participants allowed in a virtual meeting room. Meetings can be joined in a number of ways via the Webex desktop, web, and mobile apps.

Webex is the name given to the most life-like video conferencing implementation, which is the closest video conferencing implementation to “being there”. The size of the video images are life-like and the audio quality is superb making it seem like you are sitting across the table from the people you are meeting with, even though they are in a different part of the world.

Webex specializes in different kinds of online meetings – webinars, support, training, etc. Each of these meeting environments is a little different and works best with a customized set of tools to manage the online meeting.

Benefits of Cisco Webex

HD Video Conferencing

Cisco Webex provides HD video conferencing with each conferencing participant having their own video feed, easily navigable in the personal meeting room. Active Speaker technology automatically switches the main video feed to whichever participant is speaking. It makes it easy to keep track of conversations.

Platform compatibility and data protection

Whether your teams are using desktop or mobile, Windows or iOS applications, Webex enables easy cross-platform and nearly universal device operation. Features like unparalleled secure data encryption, conference password protection, and network security protocols, keeps your network protected from sensitive data leakage when sharing documents and confidential conversations.

Convenient virtual meetings anytime, anywhere

Companies with geographically diverse team members and international clients are always looking for ways to collaborate more efficiently and cut down on unnecessary travel expenses.

Webex enables your employees and clients to stay connected and share presentations all on one digital platform, keeping projects on schedule and on budget and relationships on track. This also helps to reduce the excessive emails and messages that slow progress and weaken results.

Integrated communication

Webex makes it easy for anyone to join video conference sessions even without video capabilities. Teleconferencing is one of the added benefits of the software, giving participants the ability to request callbacks for easy acceptance into the virtual meeting.

Meeting attendees can easily connect through VoIP and use headsets or built-in computer or mobile device microphones for audio-only participation. Anyone hosting the conference has the ability to control all communications directly from the web interface, enabling them to mute any or all participants as needed.

Sharing desktops and documents

One of the most powerful features of Cisco Webex is allowing participants to easily share their desktops or documents in real time. The host of the Webex conference can set certain sharing permissions for applications or documents on their screen. They can then reassign this level of control to anyone in the group. A virtual whiteboard is also available to create annotation tools for note-taking and brainstorming.

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Why Syndrome for Collaboration?

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Collaboration around your business needs

At Syndrome, our team starts by finding out how collaboration can streamline business processes in your enterprise. We set up communication with your key executives to understand how collaboration will reduce effort and increase access to information for your employees. Based on this, we’ll be able to pinpoint the specific collaboration strategies we need to develop. In short, we make sure that we align proposed collaboration tools with your business needs.

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Pilot program

Our engineers initially implement a pilot and introduce it to your key executives first. The pilot allows our experts to work out any potential questions or challenges with configuration or workflows before the tool is rolled out to your entire organization.

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Communicate strategies

We explain to your employees how to use collaboration to drive your business goals. With that information, they will feel more comfortable about using the collaboration tools and know what level of information they can share using the tools.

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User adoption and collaboration behavior

Our experts train your senior management and have them lay the foundation for collaborative tools and behavior by creating and nurturing a culture that’s conducive to collaboration. With the management using the tools, it is now easy for employees to adopt these tools. Moreover, we align their collaboration strategy with the overall business objectives which makes it further compelling for them to use the tools correctly. Collaboration will change the way your employees work and who they work with.

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Get employee input

As we roll out collaboration tools, we get inputs from your employees to find out if the tools are helping them, making their work easier, helping them to reduce wasted time, and more. Syndrome ensures your employees use the collaboration platform extensively in the beginning and fine tune the platform based on their feedback.

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Multi-layer security

At every level of architecture, Syndrome maintains the most stringent security standards available, relying on industry-approved technologies, best practices, and certifications. These measures provide highly reliable collaboration services, helping assure your users that their data is protected and their collaborative experience is secure.